Here’s a brief glossary of terms about processes. FUNCTION-aggregation of activities that are geared towards a common goal of business. ACTIVITY-combination of people, technology, raw and methods which produces a product or service. Activities describe what the company does: shape that uses its time and resources to achieve their goals. Activities consume resources (acquired externally or from other departments) while the goods or services consume activities. Its main function is to convert these resources into results. Input. the specific event that starts the execution of an activity.

The two main types of events are temporary event and the external event. A temporary event occurs regularly. An external event occurs outside of the activity. Output-the product or results of an activity. Measurement of activity.-quantitative measurement of activity unit. It may be an input, an output or a physical indicator of an activity. TASK-work item that breaks down one activity, i.e., how is carried out that activity.

Process of activity-orderly arrangement of tasks that operate under a set of procedures in order to achieve an output of the activity. BUSINESS process-orderly provision of activities that operate under a set of procedures in order to achieve a specific goal. The analysis of a business process determines the interdependence between activities. The activities are related because a specific fact starts the first activity of the process, which in turn, through the output (output) that produces launches activity subsequent and so on. The procedure, therefore, is to determine the sequence of activities following the flow of information transaction physical product or performed an activity service to another. When the inputs and outputs of the individual activities are connected among themselves, emerges a business process. MANAGEMENT based on activities and processes-is a management model which aims to allow permanently the performance and control costs in, and through, the different functional areas.