Need to listen to his position, analyze it, and only then, having made all the findings to try to help him, but do not prove that the company law. Of course, there are situations where clients are not right, but they need to competently explain this. Do not boil the scandal, so to speak. 5) Cumulative Cumulative card cards work. This is an important point, which is often a key to people when choosing a shop where they will become a commodity. Even if the discount is equal to some 5%. The most interesting point in the storage card is that buying goods with their use, you will not only its owner but also his many friends and relatives.

And it very well. Not an obvious point, which serves as a catalyst to increase sales – the company brings the cumulative card for new clients from the card holder. That's not counting some of his attachment to the store. After each new purchase increases the discount! 6) Gift Certificates In Russia, the first gift certificates introduced in "Wild Orchid". Today they are everywhere, wherever possible: in computer shops, boutiques, women's underwear and sports shops, and many other institutions. Gift Certificate – this is a great way to simplify the lives of many people in front of a holiday. And really, what to think about what gift to buy when you can simply purchase a certificate, which will have its recipient that his heart desires. Sure, gift certificates are the perfect solution for those who prefer to give useful gifts.